Shipping policy

Shipping Policy

Overview

We want to get your Breakfall Apparel gear to you as quickly as possible. Please read our shipping policy carefully as processing and delivery times differ depending on the type of product ordered.

Order Processing

Made-to-Order Items
Made-to-order items are produced specifically for you after your order is placed. Please allow 2-7 business days for production before your order ships. You will receive a shipping confirmation with tracking information once your order leaves our production facility.

Ready-to-Ship Items
Ready-to-Ship orders are processed within 1-3 business days. Orders placed on weekends or holidays will begin processing the next business day.

Domestic Shipping (US)

We offer the following shipping options for US orders:

  • Standard Shipping — 3-7 business days
  • Expedited Shipping — 2-3 business days
  • Overnight Shipping — 1 business day

Please note: Delivery times are estimates and begin after processing. Made-to-Order items will have additional production time before shipping.

Free Shipping

We offer free standard shipping on all US orders over $75! Discount is applied automatically at checkout.

Shipping Carriers

We ship using the most cost effective carrier available for your order including USPS, UPS, and FedEx. Carrier selection is made at our discretion based on your location and order size.

International Shipping

We ship worldwide with some exceptions. International shipping rates and delivery estimates are calculated at checkout based on your location.

  • Canada & Mexico — 7-14 business days
  • Europe — 10-20 business days
  • Australia & New Zealand — 14-25 business days
  • Rest of World — 15-30 business days

Please note: International delivery times are estimates and may vary due to customs processing, local postal services, and other factors outside our control.

International Customs & Duties

International orders may be subject to customs fees, import duties, and taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping rates. We recommend checking with your local customs office for more information before placing an order.

Order Tracking

Once your order ships you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your confirmation email.

Lost or Stolen Packages

Made-to-Order Items: If your tracking shows your package has not moved or appears lost in transit please contact us at customerservice@breakfallapparel.com and we will work with our production partner to resolve the issue.

Ready-to-Ship Items: If your package is marked as delivered but you have not received it please:

  • Check with neighbors and around your property
  • Contact your local post office or carrier
  • File a claim with the carrier directly

If you believe there has been a shipping error on our end please contact us at customerservice@breakfallapparel.com and we will do our best to make it right at our discretion.

Shipping Restrictions

We currently do not ship to the following countries due to postal restrictions or sanctions:

  • Cuba
  • Iran
  • North Korea
  • Russia
  • Syria

If your country is not listed above but you experience issues placing an order please contact us at customerservice@breakfallapparel.com.

Questions?

If you have any questions about your order or our shipping policy please don't hesitate to reach out at customerservice@breakfallapparel.com. We're happy to help!